Configure, Inspect, Interact, Quote Mobile App & CRM
Mobile app development to create, track and fulfil project requests by project contractors for rooftop safety solutions.
Project Type : Mobile App Development with web-based back-end
Website : http://www.rooftopanchor.com
Tool & Technologies Used : UX Research, Desktop, HTML 5, CSS 3, Photoshop, Bootstrap, WordPress, PHP
Project requests received per day
Tracking Project request information and fulfilment
Quote department of Roof Top Anchor receives multiple project requests daily from project contractors for customized safety solutions based on their specific work. Managing the project requests was challenging in terms of ensuring complete information was received and tracking each request to fulfilment without any errors.
Mobile-based front-end for project contractors
Simple User Centric app to create and submit project requests
Project Contractors can easily record all information about a project location through a simple mobile app with an Intuitive user interface to record images and textual information and submit project requests for a quote.
Web-based backend for Quote Department
Dashboards to track requests to completion resulting in increased conversions
Tracking Dashboard for Quote department to track each request to completion in minutes:
- – Structured view to review project request information
- – Comment-based review for incorrect or incomplete information
- – Ability to add specific requests for additional information
- – Review and submit completed requests for a quote online faster
Structured and guided online Information request templates
Faster turnaround for both contractors and employees to process requests to completion
- – Template-based project request forms for a guided process to record project information
- – Ease of tracking and closing review comments
- – Structured process resulted in XX% increase in project request closures per week
Increase in Project Quotes
Reduction in Daily Email
Avg Mins Spent on Website
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