Configure, Inspect, Interact, Quote Mobile App & CRM

Mobile app development to create, track and fulfil project requests by project contractors for rooftop safety solutions.

Project Type : Mobile App Development with web-based back-end

Website : http://www.rooftopanchor.com

Tool & Technologies Used : UX Research, Desktop, HTML 5, CSS 3, Photoshop, Bootstrap, WordPress, PHP

Android App

Business Challenge

Project requests received per day

Tracking Project request information and fulfilment

Quote department of Roof Top Anchor receives multiple project requests daily from project contractors for customized safety solutions based on their specific work. Managing the project requests was challenging in terms of ensuring complete information was received and tracking each request to fulfilment without any errors.

Business Solution

Mobile-based front-end for project contractors

Simple User Centric app to create and submit project requests

Project Contractors can easily record all information about a project location through a simple mobile app with an Intuitive user interface to record images and textual information and submit project requests for a quote.

Web-based backend for Quote Department

Dashboards to track requests to completion resulting in increased conversions

Tracking Dashboard for Quote department to track each request to completion in minutes:

  • – Structured view to review project request information
  • – Comment-based review for incorrect or incomplete information
  • – Ability to add specific requests for additional information
  • – Review and submit completed requests for a quote online faster

Structured and guided online Information request templates

Faster turnaround for both contractors and employees to process requests to completion

  • – Template-based project request forms for a guided process to record project information
  • – Ease of tracking and closing review comments
  • – Structured process resulted in XX% increase in project request closures per week

In-depth Results

Digiture team visited us twice from India to get requirements and to do UAT with us. They made sure changing requirements and feedback from the department is getting noted and implemented so that the product can run smoothly. Their prompt responses and regular call scheduling made the project delivered on budget.

Kevin Kelpe

FOUNDER

Result

%

Increase in Project Quotes

%

Reduction in Daily Email

Min

Avg Mins Spent on Website

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